Since the onset of COVID-19, many companies have made the switch to a remote work model or a hybrid environment. And just like the computers in your office, the devices your remote employees use at home need maintenance and troubleshooting every once in a while. To give your team that support, most IT specialists recommend that you invest in remote workstation management services.
What is remote management? To keep your equipment performing at its best, they need to be monitored. Without that, computers may run more slowly or be prone to system crashes, both of which cause a drop in productivity. Remote workstation management is designed to prevent those problems and help you with managing remote employees.
It takes time and effort to keep your infrastructure reliable. Not every business can afford to expend the resources necessary to keep their remote workforce’s devices properly maintained. Remote workstation management takes the burden of managing your team’s remote devices off your shoulders.
Offered by select managed services providers (MSPs), this solution works by using a suite of remote monitoring and management tools. The MSP’s IT experts run these programs to remotely deliver software updates, cybersecurity, and more. As a result, your team can continue to work efficiently.
IT management is getting more complicated by the day. And if you have remote employees, you need a flexible solution that can serve them wherever they are. Remote workstation management allows you to provide ongoing support to your whole team. Other reasons why you should have remote workstation management include:
One of the most important and valuable resources a business can have is time. The purpose of remote workstation management is to take care of managing your IT for you. This way you don’t have to waste time managing it yourself. You’re free to focus your attention on other important matters, like find new opportunities to grow your business.
In a time where cyberthreats are running rampant and costing businesses millions of dollars on average, it’s important to strengthen the posture of your cybersecurity. When you partner with an MSP for remote workstation management, they can provide your organization enterprise-grade cybersecurity. Using industry best practices, your MSP can virtually implement cybersecurity and make sure your employees’ devices comply with regulations.
One of the many ways to keep your network secure is through privileges. If everyone in your company has the same level of access to your network, a cyberattack could affect your entire organization. By limiting what network resources are available to an employee, you contain a cyberattack to the part of the network the victim has access to.
Enabling privileges can make things complicated when managing your IT. However, you can make life a little easier by letting an MSP handle privilege management. Once you give your MSP the information they need, they can assign the appropriate privileges to everyone who needs it.
To make sure you’re getting the most out of your infrastructure, you need to eliminate inefficiencies and make improvements when possible. This can only be done if you are aware of the status of your IT environment. With the help of an IT audit, you can gain insight into how your IT is performing, as well as its strengths and weaknesses.
When you use remote workstation management, your MSP is constantly monitoring your network. Through their monitoring, they can conduct assessments of your infrastructure to see if everything is optimal. If not, they report their findings to you and implement changes that can continue to provide users with a seamless and productive experience.
It costs a lot of money to hire IT professionals to manage your infrastructure. The average salary of a technician is over $75,000 a year, according to Glassdoor. This doesn’t include costs like benefits or training. On top of that, infrastructure management usually requires more than one person.
With remote management, you can avoid the costs of building out your own IT department. Your MSP is full of highly trained and experienced IT specialists. And this service can be had at a fraction of the price of a full-time employee.
The cost savings that come with remote management allows you to lower your IT budget. In turn, you can redirect those funds to other areas of your business. What parts of your organization could benefit from having more money put into it?
It’s not uncommon for workplaces to use multiple programs that sometimes conflict with each other. When this happens, it can cause problems like bottlenecks and configuration issues. Your remote IT provider can help you identify the programs causing trouble and implement solutions that keep everything running as they’re meant to.
While there are plenty of providers that offer remote workstation services, it’s important to find the right service for your business. To find the right solution, you need to work with an MSP that can customize their services to the needs of your organization. This way, the service is optimized to your operations.
Netprotechs is an industry leading MSP dedicated to delivering high quality IT services. We work closely with your team to learn about your business then offer tailored solutions to help you achieve your goals. With our remote workstation services, you won’t have to worry about your IT again. Contact us today to learn more.
Whether you are adding a location to your business network or you need to augment your in-house team with 24×7 monitoring, Netprotechs matches the right solutions to your organization’s goals.