When you think about your business, your phone is probably one of the last things on your mind. While it’s easy to underestimate the importance of a business phone system, it can have a bigger impact on your operations than you realize. Yes, its main purpose is to connect you with coworkers or clients, but it can be much more than just a simple device you use to make calls.
You’ve probably heard of voice over internet protocol (VoIP) phones before. VoIP phones have additional features that allow you to be more efficient and productive. In this blog, we’re going to go over the benefits of switching to a VoIP system.
What Is a VoIP System?
Before we get into the benefits of VoIP, let’s first talk about what it is. VoIP is an internet phone solution that converts your voice into a digital package. The digital package is then sent over a broadband internet connection to the recipient. In short, VoIP phones allow users to send and receive calls via the internet.
One of the big pains of using an analog phone is they use copper wires. This tends to be a pain point because adding new lines requires costly changes to your infrastructure. The requirements for VoIP implementation, on the other hand, only demands an internet connection. As a result, VoIP installation is quick, simple, and affordable.
The Benefits of VoIP Systems
Now that you know what VoIP is, it’s time to get into what exactly makes VoIP a great phone solution. What makes VoIP the best available phone option are the countless benefits that come with it. Here’s a quick overview of some of the benefits this technology offers:
No Service Limitations
In today’s business world, companies are more mobile than ever before. Being able to adjust your services to meet the needs of your operations can be very advantageous. This is one of the many areas where VoIP shines.
The problem with traditional phone systems is that a line is assigned a call number after it’s installed. If you move for any reason but want to keep your services, you’re going to have to contact your phone company to have those services transferred over. With VoIP, all you need to do is log in and you can access your services from anywhere.
Less Time Wasted on Voicemail
If you’re someone who regularly gets voicemails, then one of the most time-consuming tasks you probably experience during your day is combing through voicemails. VoIP solves this problem in a few ways. For example, if you have multiple inboxes, your VoIP provider can merge them into a single, more manageable inbox. Additionally, VoIP can turn your voice messages into emails so you never miss a thing.
Numerous Productivity-Enhancing Features
If you’re not familiar with VoIP, then you may be surprised by the amount of features that can be integrated with it. VoIP systems offer a wide selection of features meant to maximize productivity and efficiency including:
- Call Holding
- Call Transfer
- Call Hunt
- Video Conference Calling
- Contact Lists
- Virtual Numbers
- Push To Talk
- Automated Assistance
- Call Analytics
- Voicemail Forwarding
- Three-Way Calling
This list is just the tip of the iceberg, there are plenty more we could list off. If you want a complete breakdown of the features, reach out to Netprotechs.
Operational Costs
VoIP is almost always a more affordable option than a landline phone. Landlines use copper wire infrastructure and they tend to be expensive to implement throughout your office. If you add new lines to accommodate your growing workforce, these costs can quickly skyrocket. Additionally, this is not an ideal solution if your company makes frequent international calls, since these types of calls are billable.
VoIP, instead, uses the internet to connect you with the recipient. As a result, you only need to purchase the hardware to expand your phone network. Since VoIP phones use the internet, it costs nothing to make long distance calls. These benefits have the potential to save you a lot of money by the end of the year.
Scalability
When your business is growing, you’re going to need to add new phones to your network. There’s a physical limit to how many phone lines can be installed for a building. Fortunately, these limitations are virtually nonexistent for VoIP. What this means is you can add as many new users as you want and you only have to pay for the equipment.
Management and Maintenance
Landline phone systems aren’t just bulky, but they can also require intensive management and maintenance. Configuring a traditional phone is often difficult and time consuming. The opposite is true for VoIP phones. Since they’re connected to a local area network, configuration and maintenance can be done through a web-based graphical user interface (GUI). This means management and maintenance can be done on any computer.
If missing a call can be bad for business, imagine how bad it would be if you missed all of your calls. In the case of a disaster, this is a very real danger that shouldn’t be taken lightly. Not only is VoIP a reliable service, but it also offers features that help mitigate the loss of data.
Experience the Benefits of Using a VoIP System
Netprotechs is an industry-leading IT company that offers a wide range of IT solutions. Our VoIP phone service for small businesses is designed to help you be more efficient and productive. When you partner with us, we can set up and maintain your equipment so you can start experiencing the benefits right away.
Contact us today to learn more.
